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Frequently asked Question & Answer

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Please click on "Tutor Registration" option. Fill up with complete details and submit it successfully. After successful submission you will receive a confirmation mail on your mail id provided with account activation link & user id. By clicking that link your account will be activated and you are allowed to login to your account. Click on "Tutor Login" with given username, password and manage your profile (temporarily this facility is restricted). After online registration please call us or email your scan documents or upload your documents in your profile . For documents please check Terms & conditions for tutors.
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Once Tuitions Terms and Fees has been agreed upon and finalized , you can send the payment link to the Guardian or you can call us or make us a request we will send the Payment link to the Guardian.
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Students shall add fund in their account for first 2 Months Via Credit / Debit Card or Pay U Money in our website or transfer the amount through NEFT /IMPS / RTGS , we will pay u after completion of the Class .
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You can create tutor profile for free but students can't contact free tutors directly. Free tutors will be able to see student messages through email and mobile alerts but student's contact details will not be visible .
Answer Once tutor profile is created you can pay by online .
Answer Yes, you have to pay your 1st month fees in two installments 50 % of first & 2nd month fee. After the meeting with the guardian you will tell the guardian to pay us & we will send the payment link after 1st class , you will send the link to the student/guardian/clients . You will get your 50 % for the first 2 months after completion of the class . And 3rd months Onwards if you want to collect your fees through us , we will charge only 5 % for online transaction charge.
Answer Showcase is a feature on our site to Premium tutors profile.
A sponsored profile will appear in a different look from any normal profile and an option is available for a client/parent/guardian/student to directly contact through our office , the tutor by email or by phone/mobile number available with us.
Answer For Subcription charges you can visit the payment window in Top Header , you will get all them details .
Answer Subscription charges for showcase profile for Premium Tutors is completely different from Commission Amount. For Showcase Profile , we will showcase your profile for more student leads , commission amount is completely different from subscription of profile showcase.
Answer Commission amount is applicable for all the students leads provided by us .
Answer In case of any payment disputes , Excellence Home Tutors will mediate to resolve the issue to the satisfaction of both the Parties.
Answer Yes , we are open Monday to Sunday 10 AM – 9.30 PM , You can call us on write us an email about your problems with your Teacher ID .
Answer Yes , if you have its fine , if you don’t have kindly open a Bank account and you need to update your bank account details after registration in our website .
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Yes , You Can post your learning requirements for Free.
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Yes , First 2 months you have to pay in our website from your student profile or Internet Banking or You can Directly deposit to our Bank Account , we will pay 50 % fees to the teacher for first 2 months .
From 3rd month onwards you will directly pay to the Teacher after completion of the class / hours or if the teacher agrees to collect payment through us , then you have to pay us , we will pay to the teacher after completion of the class , we will only charge 5 % for online transaction charges .
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Yes we offer a money back guarantee ,if the tutor discontinued , we will refund your money after deducting the fees of already given classes by the Tutor within 2-5 working days to your bank account .
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Please click on the Registration Option to our website , Note down your user name and password for future correspondence . If you will not found a suitable tutor call us or , Our Office Executive will guide you a find best suitable Tutor for your Students . Its Completely free of cost , We will guide you in every steps.
Answer No, you can create your profile absolutely free. But to contact tutors via phone and email you have to contact us on our numbers or e-mail us at info@excellenceonlinetutors.com or excellencescf@gmail.com and we will provide you the details of tutor through website , message alert or phone .
Answer No , Its absolutely free , You will only pay teacher fees , you will have to pay only first month and second month fees in Advance to us , we will pay to the teacher after completion of the Month , so your money is always safe with us .
From 3rd month onwards you will directly pay to the Teacher after completion of the class / hours or if the teacher agrees to collect payment through us , then you have to pay us , we will pay to the teacher after completion of the class , we will only charge 5 % for online transaction charges .
Answer Yes , that will help you to find a good tutor for you .
Answer Yes , we are open Monday to Sunday 10 AM – 9.30 PM , You can call us on write us an email about your problems with your Student ID .
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For institute registration just go to institute tab registration and register here.
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Yes . You can create your profile for free , but you cannot contact students and Tutors .
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After signup , all the institutes needs to buy our membership packages , before payment please email us or phone us , we will tell you that day special offer for u , after purchase all the student and Teachers can view your details and contact you directly .
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Excellence Online Tutor is not involved in any kind of interactions that takes place between a tutorial center and students, and hence is not liable for any dispute or disagreement or misinterpretations or arguments arising between the parents / students and the tutorial center. The parents / students and the tutorial center are however free to take feedback and suggestions from us to solve the issue immediately .
Answer Yes , You can collect you fees through us , we will only charge 6 % for online transaction charges .
Answer Excellence Home Tutor Consultants not allow any tutor bureau to register in our website, . No Individual tutor or tutor bureau is allowed to offer such services through our website. If such an act or attempt is found out, that particular membership will be deleted immediately without any refund.