►Our Parents , Students and Teachers are at the heart of everything we do at Excellence Consultants . ◄
★Refund Policy : -
☑ You can not get a refund on the purchased Credits .
☑ If a teacher contacts a student and student doesn't read your message within a month, we refund credits for that. We also give refunds if teachers spend credits on fake/spam/scam jobs automatically.
★ Money deducted but didn't get Credit ?
☑ If the money was deducted but you didn't get Credits , you will get a refund automatically from your bank within a maximum of 14 days. If we do get the money, we will creditthe points in your account and send a confirmation email when that happens.
★ When student contact teachers : -
☑ Credits used to contact a tutor, free or paid, are not refunded if you are unable to reach the tutor for whatever reason.
☑ For student payments to tutors outside of Excellence Consultants If any payment is made outside our website, we can't do anything about it. You may still contact us and we will try to help but we can't guarantee that we will be able to get your refund.